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Our Guarantee

November 29, 2012

An attorney’s job is to facilitate a resolution, not add to the problem, particularly when it comes to tax issues. The employees here at The Alexander Law Firm, LLC take service to our clients very seriously. We try to employ the best possible practices for customer service and evaluate our strengths and weaknesses on an ongoing basis. We are not perfect, but we are trying. As a result, there are things we know we can provide our clients. Call it our guarantee. The Alexander Law Firm, LLC guarantees:
  • Every case will be handled by an attorney. There are no para-professionals here.
  • A direct line of communication to the attorney handling your case.
  • Phone calls will be returned within one business day.
  • Emails will be returned within one business day.
  • A consultation with an attorney. Again, no para-professionals here.
  • Absolutely No nickel and diming here. We utilize a flat-fee model because we despise the billable hour.
The greatest compliment we receive is when a client tells us that they are no longer afraid. If you allow us to help guide you in your tax matters, we believe you will feel the same way.
Quote mark image for testimonials

Alex was a pleasure to work with. He was very clear on what he needed from us and obviously worked closely with the federal government to resolve our issue. He has exceeded our expectations. Scott St. Louis, MO

Alex is an amazing attorney! I really had very little confidence in any attorney and in particular a tax attorney. From the first phone call Alex made me feel at ease and never made me feel embarrassed by letting my tax situation get out of control. He took all the stress away and I am thrilled to say also resolved all of my tax issues quickly. He has gone above and beyond. I would recommend Alex to everyone! Josephine St. Louis, MO

For no other reason than my own need to express my gratitude, I would like to sincerely say thank you to The Alexander Law Firm. Alex has gone above and beyond my expectations and has taken the weight of the world off of my shoulders. I will continue to recommend him to anyone that I know searching for a Tax Attorney even if that may be my Grandmother! Jeremy St. Louis, MO

I can’t begin to express how wonderful my experience with The Alexander Law Firm has been. I came to see Alex with my disabled sister who had a tangled mess of tax issues. A plan was proposed to remedy my sister’s complex tax issues and was put into place as planned. Alex was on top of all issues and was there to answer all my questions. I feel he went over and above the norm. His compassion was greatly appreciated while my sister and I navigated this difficult time. I will continue to retain Alex’s services in the future and would definately recommend him to friends and family. Many thanks. Peggy St. Louis, MO

I presented The Alexander Law Firm with an IRS problem which I felt to be unsolvable. They solved the problem beyond my expectations. I am quite happy with their work and highly recommend The Alexander Law Firm. Tom Columbia, MO

Alex exceeded my expectations in handling my IRS and state tax issues. He is courteous, efficient and gets results. I highly recommend The Alexander Law Firm. Martin St. Charles, MO

This was my first experience in being audited by the IRS. I was extremely nervous as I heard horror stories and didn’t know what to expect. Contacting Alex was the best decision I’ve made. He was precise, knowledgeable, always on top of things and most importantly, he was able to put me at ease. By following his directions and recommendations, I was able to gather all the information necessary for the IRS. Alex was able to lead the entire process smoothly and I ended up with a no charge result. I would highly recommend Alex to be on your side if you are dealing with the IRS. M.N. St. Louis, MO

All my expectations have been exceeded. [The] firm is very easy to work with and I am pleased how my case is going so far. I have no complaints, great service. Eric St. Louis, MO

I had called four tax law firms and left messages and the only law firm that called me back was The Alexander Law Firm. After speaking with Alex about my tax issues, he informed me of the fee and told me that he would be happy to help with my tax problem. Alex kept in contact with me throughout the entire experience. What took me four years, in trying to comply with the State of Missouri, Alex helped and wrapped up in a short amount of time. After all was said and done, he had gotten the state of Missouri to settle for a fraction of what they had said I owed them. I would definitely recommend The Alexander Law Firm to any of my family or friends. Stuart St. Louis, MO

Alex helped me sort out a complicated mix of problems with the IRS and the Sate of Missouri. He could not have been more knowledgeable. He built a clear plan, dealt effectively with all parties involved and helped me get things settled. His focus and calm demeanor made dealing with him a pleasure. I recommend him without reservation. Steve Ferguson, MO

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